Shipping policy

Shipping Policy

1. Order Processing Time  As all products are made-to-order, your item will enter production after payment confirmation. Standard customization takes 3-7 business days (complex designs may require longer).
2. Shipping TimelineShipped within 3-5 business days after production, delivery in 7-20 days (subject to customs clearance).
3. Shipping CostsInternational shipping costs auto-calculated by weight/volume at checkout.
4.  Customization SpecificsCustomized items cannot be returned/exchanged without valid reasons (design modifications must be requested within 24hrs after order confirmation).Design proofs will be emailed before production. Unconfirmed designs after 48hrs will proceed as original.
5. Tracking & SupportTracking numbers sent via SMS/email upon shipment.Damaged items: Send photos + tracking# within 48hrs for free remake.
    Contact Us

Priority support for custom orders: jiexuanzhuo68@gmail.com | Live chat Mon-Fri 9AM-6PM